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Speakers

We are always adding more speakers, check back regularly to see new additions to the roster.

All Speakers
Eric Rasmussen

Eric Rasmussen

VP, Consumer Insights
Cortney Henseler

Cortney Henseler

Director, Customer Analytics & Research
Kuntal Goradia

Kuntal Goradia

Customer Experience & Digital Analytics
Rouben Karakchian

Rouben Karakchian

Director, CRM & Optimization
Brian Caldwell

Brian Caldwell

Director, Customer Analytics
Roopesh Varier

Roopesh Varier

Head of Big Data & Analytics
Ian Thomas

Ian Thomas

Principal Group Program Manager, Customer Data & Analytics
Benson Hsu

Benson Hsu

VP, Enterprise Data & Analytics
Charlotte Tsou

Charlotte Tsou

SVP, Regional Head of Analytics & CRM

Topics covered

The relationship between organizations and customers has evolved to one where customers now expect real-time interaction. Hear how leading businesses are using analytics to gain deeper insight into their customer behavior, attitude and experience to drive success and achieve business goals.

Topic Areas Covered Include:

  • Competing on Customer Intelligence
  • Achieving Customer Personalization at Scale
  • Customer Analytics in the Age of Social Media
  • Using Analytics to Deliver a More Intergrated Customer Experience
  • Check out the agenda now!

Who Attends Our Events

We bring the world's data community together

  • Apple
  • Apple
  • Apple
  • Apple
  • Apple
  • Apple
  • Apple
  • Apple
  • Apple
  • Apple
  • Apple
  • Apple

View a past presentation

A Little Lean Goes a Long Way: SF Ballet's Lean Ops Transformation

Kimberly Karim, Chief Financial Officer, San Francisco Ballet

Sponsors

A big thank you to all our sponsors and media partners for making this event possible

Executive Summary

Up to date information on this event

75% Attendees companies have 300+ employees

85% Attendees companies have $50 million+ turnover

95% Attendees are director level or above

  • 75 Speakers
  • 125 Attendees
  • 67 Companies
  • 39 Presentations

Location

Swissotel Chicago
323 East Wacker Drive Chicago
IL 60601-9722

Venue