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Topics covered

The relationship between organizations and customers has evolved to one where customers now expect real-time interaction. Hear how leading businesses are using analytics to gain deeper insight into their customer behavior, attitude and experience to drive success and achieve business goals.

Topic Areas Covered Include:

  • Competing on Customer Intelligence
  • Achieving Customer Personalization at Scale
  • Customer Analytics in the Age of Social Media
  • Using Analytics to Deliver a More Intergrated Customer Experience
  • The preliminary schedule has been released - click here to see it!

Who Attends Our Events

We bring the world's data community together

  • Apple
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View a past presentation

A Little Lean Goes a Long Way: SF Ballet's Lean Ops Transformation

Kimberly Karim, Chief Financial Officer, San Francisco Ballet


A big thank you to all our sponsors and media partners for making this event possible

Executive Summary

Up to date information on this event

75% Attendees companies have 300+ employees

85% Attendees companies have $50 million+ turnover

95% Attendees are director level or above

  • 75 Speakers
  • 125 Attendees
  • 67 Companies
  • 39 Presentations


Palmer House Hilton Hotel
17 East Monroe Street