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Yi-Chen Tu

Senior Director, Data Science
Capital One

Leading a team of Data Scientists and partnering with Product, Technology, and Operations to research and apply new technologies on large amounts of data to provide personal, proactive and predictive customer insights • Transformed customer complaint identification from manual tagging to automated annotations using Natural Language Processing and Machine Learning to reduce regulatory risks and achieve cost savings • Manage enterprise-wide risk to ensure models comply with regulations and deliver business value. Currently managing risk for three Fraud models with estimated total loss savings of $50MM/year

Yi-Chen Tu